1. Data controller
- Controller: Alfredo Ignacio Bastos Balbuena
- Tax ID (NIF): 71206166Y
- Postal address: LUGAR ARMADA 156, CEE, A CORUÑA, SPAIN
- Email: info@softuo.com
- Website: www.softuo.com
- Trade name: Softuo
2. Data we may collect
- Identity and contact details (name, email, phone, company).
- Project and commercial information submitted via forms, chat or questionnaires.
- Technical browsing data (IP, device, logs, usage metrics).
- Cookie and consent preferences.
3. Purposes
- Answer requests and provide information.
- Prepare proposals and quotes.
- Deliver contracted services and support.
- Manage commercial follow-up and lead relations.
- Improve security, quality and performance of services.
4. Legal basis
- Consent (Art. 6.1.a GDPR).
- Pre-contractual or contractual necessity (Art. 6.1.b GDPR).
- Legal obligations (Art. 6.1.c GDPR).
- Legitimate interest where applicable (Art. 6.1.f GDPR).
5. Retention periods
Personal data is retained only for as long as needed for the purpose collected, and afterwards for any legal retention obligations or potential liability periods.
6. Recipients and processors
We do not sell personal data. Data may be shared with service providers (hosting, email, analytics, CRM, etc.) under data processing agreements and applicable safeguards.
7. International transfers
If any provider is located outside the EEA, we apply GDPR-compliant safeguards (such as adequacy decisions or Standard Contractual Clauses).
8. Your rights
You may exercise your rights to access, rectification, erasure, objection, restriction, portability and consent withdrawal.
To exercise rights, contact info@softuo.com. You may also lodge a complaint with the Spanish Data Protection Authority (AEPD).
9. Security and minors
We apply reasonable technical and organizational measures to protect data. Our services are not directed to children under 14 years old.
10. Policy updates
We may update this policy to reflect legal or operational changes. The current version is always available on this page.
Last update: March 25, 2026.